Netflix and Amazon Prime both work with Windows 10's default browser, Edge, but Silverlight, a Microsoft-created and maintained application framework, may require an update.
If you upgraded from a Windows 7 PC, you may be experiencing this problem because an older version of Silverlight may have migrated with you.
In any case, if you're having trouble streaming, visit this Microsoft page to reinstall Silverlight and get back to binge-watching House of Cards.
Leave a comment